Privacy Policy - alcorprints.com

Privacy Policy – Alcorprints.com

At Alcor Prints, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit alcorprints.com, place an order, or contact us for support.

1. Information We Collect

Depending on how you use our website, we may collect:

Name, phone number, and delivery address — to process and deliver your order.
Email address — for order confirmations, updates, and communication.
Payment details (Easypaisa/JazzCash transaction ID, bank transfer proof) — to verify advance payments.
WhatsApp messages and customer communications — when you contact us for orders, support, or inquiries.
Browsing and technical data (cookies, IP address, device and browser information) — to improve website performance and user experience.
Reviews, comments, and other information you voluntarily submit on our website.

2. How We Use Your Information

We may use your information to:

Confirm, process, produce, and deliver your orders.
Contact you regarding order status, delivery, or customer support.
Verify advance payments and resolve payment-related issues.
Handle complaints, returns, damaged orders, or reprints.
Improve our website, products, services, and shopping experience.
Maintain website security and help prevent fraudulent activity.
Measure website traffic and advertising performance.
Send relevant promotional messages where applicable.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, including:

Courier and delivery companies — to deliver your orders.
Payment providers, banks, Easypaisa, or JazzCash — where required to process or verify payments.
Production and fulfillment operations — where necessary to prepare and complete your order.
Analytics and advertising platforms such as Meta — to measure website activity and advertising performance, where these services are enabled.

These parties may handle information according to their own privacy policies.

4. Cookies

Our website uses cookies and similar technologies to support essential functions, remember your shopping cart and sessions, understand website usage, and improve our services. You can disable cookies through your browser settings, although some website features may not work correctly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

You may contact us to request correction or deletion of your personal information, ask how your information is being used, or opt out of promotional communications. Some information may need to be retained for legal, accounting, tax, or legitimate business purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or privacy practices. Any changes will be published on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Office #1, BS Hassan Heaven, Block-7, FB Area Karachi
📞 0300-1234567 | WhatsApp: +9230012345678
📧 alcorprints@gmail.com